2

Service advisor dashboard

Coordinate every service case.

Validate intake, direct inspections, prepare estimates, and keep customers informed.

New request

New requests

1

Need intake validation

Pending inspections

3

Technician work queued

Estimates pending

0

Ready for advisor review

Customer approvals

1

Customer decision needed

Active services

1

In the workshop now

Completed services

1

Closed on record

Service request queue

Open a request to move it through the next workflow step.

Request IDCustomerVehicleService typeStatusPriorityAction
SR-2026-3763

Jordan

Sep 10, 2026

2022 Hyundai CretaRoutine maintenanceInspectionNormalOpen
SR-2026-9027

Jordan Miller

Sep 5, 2026

2022 Hyundai CretaRoutine maintenanceInspectionNormalOpen
SR-2026-1001

Jordan Miller

Sep 2, 2026

2022 Toyota Camry XSEBrake inspection & repairAwaiting ApprovalHighOpen
SR-2026-1002

Jordan Miller

Sep 3, 2026

2023 Tesla Model YAnnual inspectionInspectionNormalOpen
SR-2026-1003

Jordan Miller

Aug 31, 2026

2021 Ford F-150 LariatEngine diagnosticIn ServiceHighOpen
SR-2026-1004

Jordan Miller

Aug 18, 2026

2021 Ford F-150 LariatOil change & maintenanceCompletedNormalOpen
SR-2026-1005

Jordan Miller

Sep 10, 2026

2022 Toyota Camry XSETire rotationNew RequestLowOpen

Intake actions

Newly submitted requests can be validated and moved directly to inspection.

SR-2026-1005 · 2022 Toyota Camry XSE

Jordan Miller requested Tire rotation.

Review
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